Just a few more notes ..

1. We provide a range of imaging and web related services – photography, videography, design, consultancy etc – but all of these are now provided via the same quoting / invoicing and scheduling system – and to make things even simpler are all now provided at the same basic rates (see point A above and point 13 below).

2. All of these services are quoted for and invoiced primarily on time – so hourly or daily rates. Other one-off or variable production costs are generally quoted for and invoiced at specific rates or at cost.

3. All production, services, design and consultancy work is outlined and quoted for with supporting terms and conditions in either a written quote or - in the case of ongoing website administration – an annual hosting schedule.

4. Production quotes generally outline daily (or hourly rates) for known production parameters to achieve stated deliverables – with additional one-off production costs or variables at the time of quotation provided at specific rates or at cost.

5. Extra production costs – including additional editing, proofing and consultation - falling outside or provided in addition to quoted provisions and deliverables are generally provided at standard production rates – as outlined in the terms and conditions of quotes and/or hosting schedules.

6. All works/services provided require a quote to have been submitted and accepted (either in writing or in payment of the booking deposit as outlined in the quote). Once accepted any alterations to the terms, rates or deliverables outlined in that quote will be outlined in a quote revision. Where no revisions have been negotiated and supplied then the original quote will remain the defining production document.

7. Where precise schedules / scripts / storyboards or other production outlines have been negotiated (and signed-off on) then these documents will be referred to in either original quotes - or subsequent revisions if negotiated after the initial quotation. Once production commences any alterations to schedules / scripts / storyboards or other production outlines are additionals – as outlined by the quoted terms and conditions.

8. IMPORTANT : no production or design work is scheduled or booked unless covered by a quote or a hosting schedule.

9. Unscheduled works (not covered by annual hosting schedules) are generally booked on a first come / first served basis – with booking and scheduling locked in with the acceptance of the quote and/or payment of the booking deposit.

10. Quoted works are only booked into schedules/workflows with payment of the booking deposit – for all works under $1000 (ex GST) this deposit is 100% - for all works over $1000 this deposit is 30% - with the 70% balance payable upon delivery of quoted deliverables / services.

11. There are two workflows which production/design can be booked into - Standard and Priority. Standard workflows are for works with no specific deadline – with all time being allocated where available. Priority workflows (where available) can be utilised for work with definite short term deadlines (although may not be available at all times if already booked – see the schedule updates outlined above).

12. Unless specific deadlines are stated upon quotation then all quoted works are allocated to standard workflows at standard rates. Priority rates can vary to reflect availability of production time – but are generally start at standard rates plus 50% (priority works are generally provided with a specific quote).

13. The standard rates covering all production and design are currently $150/hr or $1000/day (ex GST). Variations on these will be outlined in quoting – but for all assessment of potential costing these are the rates to use (for standard workflows - for priority works with deadlines add 50%). For production involving extended teams / crews these rates are per team member.

14. The time component of travel costs for production are quoted/invoiced on hourly rates – applied to specific hours travelled (not generic travel days). The base travel rate is geenrally $75/hr (per crew member) – other variable costs (petrol, airfares, connections, parking, hire) are generally quoted and invoiced at cost. (Note: Any production on the south coast – photography or video – will generally still involve transportation of the production team and equipment from the ACT to the coast.)

15. Because all quotes are provided on calculations involving a combination of production time required and workflow considerations the key information required to provide a quote (and thus book work) is usually 1) the required deadline and 2) an exact outline of the required deliverables – as this is the primary determining factor in the time required to produce (and edit) most works.

16. If no specific quote has been finalised and provided estimates of potential production costs can generally still be assessed using the standard rates outlined above – just apply priority workflow and/or travel considerations if applicable.